Frequently Asked Questions (FAQs)
Report & Research
Q1. What type of sources & methodology you use?
A: We utilize data from the demand & supply side and paid databases. All the sources and methodology adopted for gathering data and information are mentioned in our reports.
Q2. Do you provide customization of reports? If yes, how it will be charged?
A: Yes, we provide customization of reports based on your requirements. It will be charged based on the scope of customization. In addition.
Q3. Can I avail data for particular region or geography?
A: Yes, we provide data for a particular country and region in our reports as well as customized formats. In our reports, we cover major countries and regions. However, if there is a requirement for a specific region, we would be happy to offer the data.
Q4. Do you provide market share information for a specific country/segment?
A: Yes, we provide market share information and insights considering the scope. This service is provided as a part of customization requirements.
Q5. Do you offer post-sales support?
A: Yes, we offer 16 working hours of analyst support to solve your queries. Please get in touch with our sales representatives and a meeting with our analysts will be arranged.
Q6. How do you conduct primary research interviews?
A: We use tools such as video conferences, telephone calls, face-to-face interview, and questionnaires with key respondents.
Q7. Do you conduct onsite visits for customization, counselling projects, and conferences?
A: Yes, our highly skilled analysts and experts provide onsite support for customization and counselling. We also attend various international conferences organized for niche markets.
Q8. Do you sell particular sections of a report?
A: Yes, we provide particular chapters of the report. Please get in contact with our sales representatives.
Q9. What will be the delivery timeframe of customized reports?
A: Our sales representatives will share the timeframe once the list of customizations is finalized. Kindly get in touch with our representatives for further information.
Q10. How often the reports are updated?
A: Depending on the need, we update the report every year. Kindly get in touch with our sales team for updates on status of the report.
Q11. Can I get quarterly updates of the report?
A: Yes, you can get quarterly updates of the report. These updates will be provided with minimal charges. Kindly get in touch with our sales team for more information.
Q12. What if the report I want is not listed in the repository of your reports?
A: Market Research Stats has a repository of reports on various industry verticals and not all of them have been listed on the website. Please contact our sales team with your requirements.
Q13. What services are available before the purchase of the report?
A: We offer targeted and objective-specific studies for clients. You can avail product review calls with the analyst to gain a perspective. You can state your customization requirements and we will serve you the best of our capabilities.
Q14. I will likely want to incorporate some market data (e.g., a few graphs) in an internal business case and external presentations. Under the terms of the agreement, are you allowed to use some tables/graphs with appropriate citations?
A: Yes this can be done after validation of the data at our end.
Q15. While estimating the market size, which price point you consider?
A: While calculating market size we consider the Average Selling Price (ASP) of a product/service by the manufacturer. This ASP does not include margins across the downstream of the value chain. In addition, it also does not include taxes and other duties imposed by the regulatory bodies.
Q16. Can Market Research Stats help me present my purchased report or study to my seniors/panel?
A: Yes, this facility can be provided and the time consumed will be counted toward the post-sale support time limit.
Order & Delivery
Q1. How to buy a report through your website?
A: Please follow the instructions below:
- Select a report you want to buy. Choose the license option and add to cart.
- Kindly check the shopping cart and proceed to checkout.
- Fill out billing information and proceed.
- Make payment through Bank Wire Transfer, PayPal, 2Checkout, HDFC Secure, Online banking, CCAvenue, or cards including Visa Card, Master Card, American Express Cards, and Discovery.
- We will send you an invoice immediately, and the report will be delivered within 2–12 hours of receipt of payment.
Q2. When will I receive the report?
A: You will receive the report within 12 to 24 working hours of receipt of payment. However, there may be some delays due to time zones. Kindly note that if you buy a report over the weekend or on a holiday, you will receive it on the next business day.
Q3. Can I avail the report in my preferred format?
A: Yes, you can avail the report in PDF, PPT, word, and Excel formats. Initially, we send the report in a PDF format to your registered email address. Please get in touch with our sales representatives to avail the report in your preferred format. Moreover, if you need the report in a printed format, we will send you the copy within five to seven business days of the purchase date.
Q4. What are other available methods for placing an order except through website?
A: The other available methods for placing an order are: Email
Please send your queries and requirements related to reports to [email protected]. Kindly include billing and delivery details with preferred payment method. Our sales representatives will get in touch with you within 24 business hours.
Q5. What are the purchase options you offer?
A: The types of purchase options offered by us are:
- Single-User License – Provides access to one user only and should not be shared with other employees within the organization.
- Multi-User License – Provides access to two to five users within the department or an organization.
- Corporate User License – Provides access to all the employees in the organization. In addition, you can share it with subsidiary companies and other companies of the group.
- For more information regarding each option, please refer our page: Terms & Conditions.
Q6. What are the terms of payment?
A. Please refer our page: Terms & Conditions
Q7. Is it necessary to have a PayPal account?
A: No, it is not necessary. You can pay as a guest user.
Q8. Can I get combi discount on purchase of multiple reports?
A: Yes, we provide combi discount on multiple purchases of the report. Kindly get in touch with our sales team for more information.
Q9. Is it possible to update license type after purchase?
A: Yes, Market Research Stats offers license upgrade feature after purchase.
Q10. Why are there problems with processing the payment?
A: The problems related to processing the payment occur rarely. In most cases, there is an issue of mismatch of billing address. Moreover, issues related to incorrect credit card information has been observed. Please make sure that you enter correct information. Also, ensure that you have an authorization from the bank to make international payments.